What is ICEGATE? How does it help importers / exporters?

ICEGATE is short for the Indian Customs Electronic commerce Gateway. ICEGATE is a portal that provides e-filing services to the traders and cargo carriers and other clients of customs department. ICEGATE also fulfils the department's electronic and data communication requirements. At the moment, around 24,000 users registered with ICEGATE are serving 6 lac importers as well as exporters. ICEGATE links 15 broad type partners with Customs Electronic Data Interchange through message exchanges which leads to faster customs clearance facilitating EXIM trade.

ICEGATE offers other services like electronic filing of the Bill of Entry (BOE), Shipping Bills and electronic messages between customs and trading partners using communication facilities i.e E-mail, Web-upload & FTP, using the communication protocols commonly used on the internet.

• This helps importers and exporters execute all the processes in a stress-free manner without the hassles of heavy paperwork.
• The air and shipping agents can file complaints and reviews through the internet using this facility, while the custodians and cargo logistics operators interact with customs EDI through ICEGATE for cargo, logistics and related information.
• To ensure secure filing, the use of digital signatures is preferred on the Bill of Entry and other documents to be handled on the gateway.

ICEGATE not only helps with e-filing but also does other services like e-payments i.e online payments, online registration for IPR, document tracking status, online verification, IE code status and other links to important websites related to customs.

Here are some of the banks that are authorized for E-payments through ICEGATE:

ICEGATE provides 24x7 helpdesk facility for everyone incase of any problems. Here's how you can contact them:
Toll Free No: 1800-3010-1000
Email: icegatehelpdesk@icegate.gov.in

While ICEGATE covers importers and exporters in all the aspects from payments to tracking, it is difficult to find a service that provides detailed quotes, tracking data and what could be the cheapest and best option for your shipment.

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